FAQ
Who are we? 🦷✨
Welcome to ÉclatDent, your French oral care shop: SADOER toothpastes with 1450 ppm fluoride (whitening, coffee and tobacco stain removal, gentleness for sensitive teeth), sonic electric toothbrushes, a water flosser and accessories. All shipped from France.
FAQ – Frequently Asked Questions
1. What types of products do you offer?
SADOER fluoride toothpastes (1450 ppm) for every goal — whitening, coffee or tobacco stains, sensitive teeth, freshness —, bundles at reduced prices, sonic electric toothbrushes, a water flosser and replacement brush heads.
2. Do your toothpastes contain fluoride?
Yes: all our formulas contain 1450 ppm fluoride, the recommended dosage for cavity protection in adults. They are, however, free from harsh peroxide.
3. Are they suitable for sensitive teeth?
Yes. The polishing silica has controlled abrasiveness (RDA < 70) and the range includes a formula dedicated to gentleness (Gentle Coconut Whitening). Suitable from age 6 under adult supervision.
4. What are the shipping costs and delivery times?
Shipping costs €1.99 for 1 tube and is free from 2 tubes and for any subscription. Orders ship from France within 24/48h, with delivery in 2 to 4 working days.
5. How can I track my order?
As soon as your order ships, you receive an e-mail with a tracking link to follow your parcel in real time.
6. What if I change my mind?
You have 30 days to return a product, no questions asked.
7. How can I contact customer service?
By e-mail at contact@eclatdent.fr — our team replies quickly.
💡 Another question? Don't hesitate to write to us, we'll be happy to help!