FAQ
All the answers about ÉclatDent toothpastes, safety, shipping, the Éclat+ Club subscription and returns. Each answer stands on its own.
The products
Which toothpastes does ÉclatDent sell?
ÉclatDent sells eight 100 g SADOER toothpastes at €9.99: Anti-Coffee Stains, Anti-Tobacco Stains, Activated Charcoal Whitening, Gentle Coconut Whitening, Classic Mint, Purifying Sea Salt & Baking Soda, Pomegranate & Sakura Blossom and Peach & Sea Salt Multi-Action. Each formula targets one need: coffee or tobacco stains, brightness, breath, sensitive teeth. Bundles of 2 to 8 tubes and a few accessories complete the range.
Which toothpaste for coffee and tea stains?
The ÉclatDent Anti-Coffee Stains toothpaste is made for that: its micro-polishing silica lifts the tannins deposited on the enamel, with 1450 ppm fluoride and no peroxide. Allow 2 to 3 weeks of twice-daily brushing for the first nuances, 4 to 6 weeks for a stable result. Not sure? The 2-minute quiz points you the right way.
Is there a toothpaste for smokers?
Yes: the ÉclatDent Anti-Tobacco Stains toothpaste targets the yellow-brown nicotine deposits and neutralises tobacco odours thanks to its silica and zinc. It fades surface stains in 2 to 3 weeks. It does not bleach the natural shade of the tooth and does not replace scaling at the dentist.
Do ÉclatDent toothpastes really whiten teeth?
They remove the stains sitting on the enamel surface — coffee, tea, tobacco, wine — which often makes the smile visibly brighter. But no toothpaste changes the natural shade of a tooth, which is largely genetic: only dentist-supervised whitening does. We would rather say it before you buy than after.
What does RDA mean, and how abrasive are ÉclatDent toothpastes?
RDA (Relative Dentin Abrasivity) measures the wear a toothpaste inflicts on dentine; 250 is the regulatory ceiling (ISO 11609). ÉclatDent formulas are selected below 70, a low-abrasivity benchmark suited to daily use. The RDA index guide on the site details the method and reference values.
How long does a 100 g tube last?
A 100 g tube is about 60 brushings, i.e. one month at two brushings a day. At €9.99, that is about €0.17 per brushing. In a bundle or with the Éclat+ Club subscription, the price per tube drops further.
What do ÉclatDent toothpastes taste like?
Classic Mint is mentholated; Gentle Coconut Whitening has a subtle coconut taste; Peach & Sea Salt Multi-Action is fruity peach; Pomegranate & Sakura Blossom is floral and fruity. The Anti-Coffee Stains, Anti-Tobacco Stains, Activated Charcoal Whitening and Sea Salt & Baking Soda formulas are fresh and lightly sweet, with no added sugar.
What is in an ÉclatDent bundle?
A bundle brings together 2 to 8 100 g tubes from the eight SADOER formulas, cheaper than singles and with free shipping: duos at €13.99, 3-tube packs at €19.99, the 8-tube Complete Collection Pack at €44.99 (€5.62 per tube). The “Build your pack” page automatically applies up to −50% from 2 tubes.
Safety and composition
Do ÉclatDent toothpastes contain fluoride?
Yes, all eight ÉclatDent formulas contain 1450 ppm fluoride, the adult reference dose recommended against cavities. It is the only ingredient whose anti-cavity efficacy is a scientific consensus, and a non-negotiable selection criterion at ÉclatDent.
Do they contain peroxide?
No. No ÉclatDent toothpaste contains hydrogen peroxide or carbamide peroxide. The stain-removing action relies on gentle polishing (silica, activated charcoal, baking soda), which allows daily use without the sensitivity linked to chemical bleaching agents.
Are ÉclatDent toothpastes suitable for sensitive teeth?
Yes, thanks to controlled abrasiveness (RDA below 70) and the absence of peroxide. The Gentle Coconut Whitening formula is the gentlest in the range, with soothing coconut oil. A recent, sharp or one-sided sensitivity should nevertheless be checked by a dentist.
From what age can they be used?
From age 6, under adult supervision, like any 1450 ppm fluoride toothpaste: a pea-sized amount, twice a day, spitting without swallowing. For younger children, a toothpaste with a paediatric dose is recommended.
Can I use an ÉclatDent toothpaste during pregnancy?
A 1450 ppm fluoride toothpaste without peroxide is used normally during pregnancy; the fluoride is not swallowed. As gums are more sensitive at that time, a gentle formula such as Gentle Coconut Whitening or Classic Mint is a good choice. If in doubt, ask your dentist or midwife.
Where can I find the full ingredient list (INCI) of each tube?
The INCI list, as printed on the packaging, is shown on each product page in the “Full ingredient list” block, followed by the key ingredients explained one by one. The “At a glance” block summarises fluoride, abrasiveness, content, PAO and “free from” mentions.
How long does an opened tube keep?
The period after opening (PAO) of ÉclatDent toothpastes is 12 months. A 100 g tube lasts about a month at two brushings a day, so it is finished well before. Keep it closed, at room temperature, away from heat.
Shipping
What are the shipping costs?
Shipping is free from 2 tubes (i.e. €10 of order) and on every Éclat+ Club subscription. Below that, it costs €2.49 in France. Rates outside France are calculated at checkout by destination: €4.99 in the European Union, €6.99 for fourteen non-EU countries.
What are the delivery times?
Orders are prepared and shipped from France within 24 to 48 working hours, then delivered in 2 to 5 working days in mainland France. An email with the tracking link is sent as soon as the parcel leaves. Delivery times outside France depend on the destination.
Where are the products shipped from?
From France: the ÉclatDent stock is in France, every order leaves within 24 to 48 h and support answers in French and English. The toothpastes are manufactured by SADOER, selected and imported by ÉclatDent.
Do you ship outside France?
Yes. ÉclatDent ships to the European Union (€4.99, free from €13.99), fourteen non-EU countries including Switzerland, the United Kingdom, the United States and Canada (€6.99, free from €40), and the rest of the world by DHL (€9.99, free from €40). Delivery times depend on the destination.
How do I track my order?
As soon as the parcel ships, you receive an email with the tracking number and link. If you cannot find it after 48 working hours, write to contact@eclatdent.fr with your order number: a real person answers within 24 working hours.
Éclat+ Club subscription
How does the Éclat+ Club work?
You choose an ÉclatDent toothpaste and a frequency (every 2, 4 or 6 weeks). Each delivery gets −10% and free shipping. After 6 consecutive deliveries, the discount rises to −20% for life as long as the subscription stays active. You can switch flavour or pause at any time.
Is the subscription commitment-free?
Yes, after 2 deliveries: you can then pause, change or cancel the Éclat+ Club subscription at any time from your account, free of charge. The −20% for life discount is earned after 6 consecutive deliveries.
Can I change flavour during the subscription?
Yes. From your customer account, you can replace the toothpaste of your next delivery with any of the eight ÉclatDent formulas, change the frequency or postpone a delivery. The Éclat+ Club discount applies whatever the flavour.
Returns and refunds
What if a product does not suit me?
You have 30 days after receipt to change your mind, no questions asked, on any unsealed product (hygiene rule). Write to contact@eclatdent.fr with your order number: ÉclatDent arranges the return by post and refunds quickly after receipt. Return postage remains at your expense.
What if my parcel arrives damaged or incomplete?
Send a photo of the parcel and its contents to contact@eclatdent.fr within 48 h of receipt, with your order number. ÉclatDent resends the missing or damaged product, or refunds you, without you having to return anything in most cases.
Which payment methods do you accept?
Bank card (Visa, Mastercard), PayPal, Shop Pay, Apple Pay and Google Pay depending on your device. Payment is secured by Shopify; ÉclatDent stores no banking data. Prices are shown in euros, all taxes included.
The brand
Who is ÉclatDent?
ÉclatDent is an independent French shop that selects, imports and ships from France targeted toothpastes (coffee stains, tobacco, breath, whitening), manufactured by SADOER. Specialised in toothpaste, completed by a few chosen accessories: sonic brushes, water flosser, brush heads.
Who is SADOER?
SADOER is the manufacturer of the toothpastes sold by ÉclatDent. ÉclatDent selects its formulas on three criteria — 1450 ppm fluoride, controlled abrasiveness, a real effect on a specific problem — then imports and ships them from France. The manufacturer name is printed on every tube.
How does ÉclatDent choose its products?
Three non-negotiable criteria: properly dosed fluoride (1450 ppm), controlled abrasiveness (RDA below 70) and a real effect on an identifiable situation — coffee, tobacco, breath, sensitivity. A formula without fluoride or without a precise use is rejected, whatever its marketing. The “How we select” page details the process and its limits.
How do I contact ÉclatDent?
By email at contact@eclatdent.fr or via the form on the Contact page. A real person answers in French and English within 24 working hours, Monday to Friday. For an order in progress, include your order number in the message.
See also : Which toothpaste to choose? · The 2-minute quiz · The RDA index of toothpastes · The 8 toothpastes · The bundles · Build your pack · The Éclat+ Club · Write to us